Description
- Equip participants with advanced communication skills tailored for debt collection, focusing on empathy, negotiation, and ethical practices to navigate the complexities of modern debt recovery laws and debtor protections.
- Enhance understanding of the psychological aspects of debtors and the impact of data privacy laws, aiming to improve collection outcomes through respectful and effective debtor engagement.
- Practice the skills and techniques for empathetic collection that respect debtor rights while ensuring successful debt recovery for businesses.
